At CP Digital Office Solutions, our mission is to enhance business profitability and operational efficiency through document and print management solutions that are simple to implement, cost-effective, and highly impactful. Our commitment to integrity, transparency, and measurable results defines every service we deliver.
We seek professionals with the expertise, dedication, and initiative to contribute beyond traditional job roles. If you value innovation, professionalism, and excellence in a collaborative environment, CP Digital Office Solutions offers an opportunity to grow your career and make a meaningful contribution to our continued success.
AVAILABLE POSITIONS
Professional Service Analyst
CP Digital Office Solutions provides Business Process Optimization (BPO) solutions that help its clients streamline their data and document intensive processes utilizing Enterprise Content Management, Workflow, Analytics, and Intelligent Data Capture (IDC) software. This role is a Professional/ Service Analyst role with a main focus in software and professional services.
Job Description:
As a Professional Service Analyst at CP Digital Office Solutions, you will provide onsite and remote design, deployment and support services to end users. Creative thinking and the ability to adapt to a wide range of environments across an even wider range of vertical markets is critical to success in this role. Candidates must be technically adept and business savvy at the same time. Absolute perfection in the areas of written and verbal communication is a must.
Experience & Qualifications
- Minimum 3 years of relevant experience
- Proven ability to develop consultative, solution-based strategies integrating software, hardware, and professional services
- Experience working with professional-level buyers and building long-term customer relationships
- Strong business acumen, professionalism, and a proactive “can-do” attitude
- Self-starter with high initiative and strong organizational skills to manage multiple projects effectively
Technical Skills
- Expertise in Windows Server Infrastructure and Windows Networks
- Proficient in SQL Server and database management
- Knowledge of Windows platform infrastructure, including ASP.NET, IIS, Message Queuing, and Authentication
- Experience designing, deploying, and supporting client/server and next-generation document access and capture solutions
- Familiarity with web programming languages (HTML, JavaScript, etc.) preferred
- Desktop support experience required
- Experience with web services, WPF, and WWF frameworks
Communication & Presentation
- Excellent verbal and written communication skills
- Ability to conduct business analysis and needs assessments with clients
- Public speaking and presentation experience preferred
- Capable of authoring knowledge base and technical tip articles for customer self-help
Preferred Software Experience
- Experience with Square 9 SmartSearch (preferred)
- Experience with PSIcapture (preferred)
- Experience with M-Files (preferred)
Join Our Team
Please fill out the following form or email a resume and cover letter to info@cpdos.com with the name of the position in the subject line.